Shipping Information

SHIPPING COSTS

Deliveries within Germany:

Delivery is free of charge for orders over 200.00 €.

For orders under 200.00 €, we charge a transport and packaging fee of 13.00 €.

Deliveries to the Netherlands:

Deliveries with DPD are free of charge for orders over 200.00 €.

For orders under 200.00 €, we charge a transport and packaging fee of 13.00 €.

Orders weighing 100 kg or more of tea are delivered on pallets and are also free of charge.

Deliveries within the EU:

For deliveries with DPD, transport costs are determined based on the order quantity.

For deliveries on pallets, please inquire about the relevant transport costs in advance.

Deliveries outside the EU:

Please inquire about current transport costs before placing your order and take any applicable customs duties into account.

TRANSPORT INSURANCE
There is a 1 % insurance sum on all articles. If you do not want transport insurance, we deliver exclusively at the buyer's risk, which voids any claim in case of transport damage.

DELIVERY TIMES
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are not guaranteed unless specifically agreed upon. Fixed delivery dates require our express written confirmation in order to be binding.
We are entitled to partial deliveries and partial services at any time.